Terms and Conditions
The contract between you and us
You place an order on the website by selecting an item and following the instructions. You will have an opportunity to check and correct any input error in your order up until you click the Submit Order button. After you have submitted your order you will receive an order acknowledgement e-mail from us. Please note that this e-mail is an acknowledgement and not acceptance of your order. Once payment has been authorised, An e-mail of your order acknowledgement and receipt for your payment will be sent to you directly upon receiving your payment. Acceptance of your order and the creation of a legally binding contract between us will only occur when you receive the second e-mail and written confirmation. We reserve the right to decline all or part of any order for whatsoever reason and should this occur we will e-mail you with these details. It is recommended that you retain all e-mails relating to your order and contract.
Our Tile Stickers are made to order, we require payment upfront this guarantees and secures the production time to make your decals. We do not operate a ‘cash on delivery’ system. Payment can be made through our online Secure Payment System where we accept most major credit cards through our secure online processor. This website has been designed to enable you to purchase our products online in a speedy and straight-forward manner. Simply make your purchases, register your details and pay at the checkout. We do not accept cheques. Once your payment has been confirmed, we will begin processing your order. All credit card and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we are sorry but we will not be liable for any delay or non-delivery. All prices and charges on this website are shown in Pounds Sterling (symbol: £; GBP) or Euros (sign: €; EUR) The price you pay for your order is the price which is displayed on the website. Prices exclude delivery charges. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you an option of reconfirming your order at the correct price, or cancelling the order. If we are unable to contact you we will treat the order as cancelled and you will receive a full refund.
Security and Clearing
All credit and debit card payments that are made on our website are protected by a secure connection. This secure connection ensures that your credit and debit card is encrypted prior to it being transferred to the bank for authorization. As an additional security means, no credit or debit card details submitted online are stored directly by us once your order has been processed. If you have authorized us to obtain a second or final payment of your order on your chosen card, we will use the same secure connection to request these monies to be transferred to the bank for authorisation.
Delivery of goods to you
As per "Shipping & Returns" page
As per "Shipping & Returns" page
Cancellation by Us
We reserve the right not to accept any order request if: We do not deliver to your area. One or more of the goods ordered was incorrectly described or priced on the website. The payment transaction was not authorized. If we do cancel your contract we will notify you by e-mail and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Unless we are prevented by law: if the goods we deliver are not what you ordered or are damaged or defective or if the delivery is of an incorrect quantity you should notify us in writing at our contact address within 60 days of the purchase date of the goods in question otherwise we shall have no liability to you. If you notify us of a problem under this condition our only obligation will be, at our option: To make good any shortage or non-delivery To replace or repair any goods that are damaged or defective; or To refund to you the amount paid by you for the goods in question We will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) how so ever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question where there is a liability.
While every effort is made to meet our customers’ demands, cancellations or variations may be necessary as a result of an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, or other causes beyond our reasonable control.
Complaints and Remarks
If you have a complaint or a particular remark to make please do not hesitate to contact us immediately, the details of which are contained under the “Contact Us” page. Any complaint will be dealt with fairly, effectively and confidentially. Your statutory rights as a consumer are unaffected.
These terms and conditions shall be governed by and construed in accordance with English law and you hereby agree to be subject to the jurisdiction of the Courts of England and Wales. All contracts are concluded in English.
Intellectual Property Rights
The content of this website belongs to Tile Style Decals. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us. You may not copy, reproduce, change, modify, license, transmit or sell any material or content contained herein and you are permitted to use this material only as expressly authorised by us.
Homes Under the Hammer -Episode 4 Series 20 – The short video clip been used on our blog for information purpose only. The tile transfers shown in the video clip are not manufactured by our company and we did not participate in the video recording. The full episode is available at: http://www.bbc.co.uk/iplayer/episode/b078d899/homes-under-the-hammer-series-20-episode-4
It is the company’s policy to comply with the Code of Practice for traders on price indications issued by the D.T.I. Consumer and Competition Policy Directorate.
For any online queries, please refer to the “Contact Us” page.